Terms of service

OVERVIEW

Welcome to Our Store. The terms “we”, “us”, and “our” refer to our product. We operate this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.

The following Terms of Service, together with any policies referenced herein (these “Terms”), describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for your minor dependents to use the Services on devices you own or manage.

To use our Services, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to display our products and services as accurately as possible. However, colors and product appearance may vary depending on your device settings.

We do not guarantee that product appearance or quality will meet your expectations or exactly match what is displayed.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities offered.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

An order is only accepted once we confirm it and process payment. Please review your order carefully before submission, as we may not be able to accommodate cancellations after acceptance.

If we cancel or modify an order, we will attempt to notify you using the contact information provided.

Purchases are subject to our Refund Policy [LINK].

You agree that purchases are for personal or household use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed at the time of purchase.

Unless stated otherwise, prices do not include taxes, shipping, customs, or handling fees.

You agree to provide accurate billing and payment information and to update it as necessary.

You confirm that:

Your payment details are valid and authorized
Charges will be honored by your payment provider
You will pay all applicable charges, including taxes and shipping

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Once products are handed over to the carrier, the risk of loss transfers to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content within our Services (including text, images, graphics, logos, videos, and design) is owned by us, our licensors, or affiliates and is protected by intellectual property laws.

You may only use the Services for personal, non-commercial purposes. Unauthorized use is strictly prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or endorsements.

Your use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices.

Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify; however, all transactions are between you and us. Shopify is not responsible for any purchases or disputes arising from your transactions with us.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.

By using our Services, you acknowledge that your data may be processed and shared as required to deliver Services.

SECTION 11 – FEEDBACK

By submitting feedback, you grant us a worldwide, royalty-free license to use, reproduce, and distribute it.

You confirm that your feedback:

Is your own or you have rights to it
Does not violate any laws or third-party rights

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, abusive, fraudulent, or harmful purposes.

We reserve the right to terminate accounts that violate these Terms.

SECTION 14 – TERMINATION

We may terminate access to our Services at any time. Obligations incurred before termination will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available,” without warranties of any kind.

SECTION 16 – LIMITATION OF LIABILITY

We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold us harmless from claims arising from your use of the Services or violation of these Terms.

SECTION 18 – SEVERABILITY

If any provision is deemed invalid, the remaining provisions will still apply.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and us.

SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms. We may assign them freely.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where our company is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

For questions, contact us at:
hello@resilla.shop

SECTION 25 – SUBSCRIPTION & AUTO-RENEWAL POLICY

By placing an order, you agree that products may be enrolled in our monthly subscription refill program by default, which includes a 10% discount.

You may opt out at checkout or manage your subscription through your account dashboard.

Subscriptions renew automatically each month until canceled or paused. Billing occurs monthly.

Orders that have already been processed cannot be canceled or refunded for that billing cycle.

You are responsible for managing your subscription and ensuring cancellation before the renewal date.

We are not responsible for charges incurred due to failure to cancel or modify your subscription in time.